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Subway® Hope Street

Subways, Sandwiches

198 Hope Street, Glasgow, G2 2UG

Opening at 08:00


3.8 stars out of 6 3.8 / 6
Food quality 3.7
Delivery time 4.5
Service 3.3

Based on the 34 most recent reviews

35 reviews of Subway® Hope Street

  • 15/09/2019
    2.5 stars out of 6
    I am absolutely fuming!! First of all you gave me the complete wrong order !! Second you gave me something I am allergic to ! So can’t even eat my meal. WRONG JUCIE ALSO. Absolutely disgusting if u ask me taking money for orders and giving people the wrong things.
  • 11/08/2019
    2.5 stars out of 6
    Didn’t get what I asked for no cheese or ham ! Ruined my Sunday thanks
  • 02/06/2019
    1 stars out of 6
    put delivery time back twice, 30 minutes after the final expected delivery time I contacted just eat- then had a text to say the restaurant cancelled my order., an hour and a half’s wait in total. apparently the driver turned up to pick up my food and the restaurant was closed- but I had no contact from the restaurant about this. Just Eat service agent was very helpful and apologetic.
  • 21/05/2019
    5.5 stars out of 6
  • 27/04/2019
    5.5 stars out of 6
    Very good sandwich but a bit short on cheese for a cheese and steak.
  • 20/04/2019
    1 stars out of 6
    Received a call from the driver, who was a few minutes down the street from my flat, but was struggling to find it. I provided him with directions and asked if he could use Google maps, the driver seemed confused so I proceeded to call JustEat to ask them to support him with the delivery. At this time, I could see on the map that the driver had started to head in the opposite direction from my flat. 30 minutes aftet my expected delivery time, according to JustEat, they had lost signal with the driver. I spoke with JustEat, who were very helpful and agreed to refund the order as nothing had arrived and there was no contact with the driver. The order then arrived, delivered by someone who said he was the son of the driver and his father had become confused with the directions, and he was very apologetic. I was grateful for their effort, but the order was an hour late (according to Google Maps, the Subway is a 16 minute walk from my flat) and I could not understand why the directions caused so much confusion, as I live on a main road in the city centre. Additionally, the food that was delivered was not what I ordered. I was given a full refund, but the drama of ordering a sandwich was not worth it.
  • 16/04/2019
    4.5 stars out of 6
  • 08/04/2019
    4 stars out of 6
    Didn’t get cookies that we paid for and when we tried to call the store they did not answer
  • 07/04/2019
    4 stars out of 6
    order wasn’t complete
  • 06/04/2019
    2.5 stars out of 6
    we didn’t receive our crisps that we ordered
  • 02/04/2019
    6 stars out of 6
  • 30/03/2019
    6 stars out of 6
  • 24/03/2019
    1 stars out of 6
  • 01/03/2019
    3 stars out of 6
    I ordered 3 cookies with my order and I was charged for them and I did not receive them. I ordered for my sub to be cheese and toasted and it was not. did not enjoy the meal because of this
  • 28/02/2019
    6 stars out of 6
  • 21/02/2019
    4 stars out of 6
    Order came with a different drink than I had ordered and was missing the cookie as well. Better practice would be to call me and ask what drink I would prefer instead. No excuse for the lack of cookie either apart from to ask just eat for a refund..not really helpful.I understand things can go wrong but i was looking forward to that cookie :') Unhappy with my experience unfortunately.
  • 05/02/2019
    1.5 stars out of 6
    Food turned up late without my whole order, delivery guy just said I had to call the shop or just eat, called the shop and barely got an apology, just got told it had been busy so forgot to give all of the order to the delivery guy and to call just eat for a refund, no offer to deliver the rest of the order. Won't be ordering from there again
  • 03/02/2019
    1.5 stars out of 6
    Not even close to being the correct order. Service from both restaurant and JE very poor indeed. Avoid
  • 01/02/2019
    6 stars out of 6
  • 26/01/2019
    1 stars out of 6
    order never arrived no contact from restaurant or nothing has to call just eat for a refund pure joke of a place
  • 02/12/2018
    6 stars out of 6
  • 02/12/2018
    6 stars out of 6
  • 06/12/2018
    1 stars out of 6
    food is such a joke, 20 minutes late after they changed delivery time 3 times! not only was my food late I also received the wrong order, due to been pregnant I require everything to meet my standards!! this is an absolute disgrace if you can't read a receipt do not work in a kitchen.
  • 08/12/2018
    2.5 stars out of 6
    ordered a foot long, but received a 6”
  • 11/12/2018
    5.5 stars out of 6
  • 21/12/2018
    4 stars out of 6
  • 09/01/2019
    2.5 stars out of 6
    wrong drink, toppings missing, how hard is it to put in toppings listed in front of you?
  • 13/01/2019
    3.5 stars out of 6
    half of my order wasn't in the bag (4x crisps and 12 cookies)
  • 23/01/2019
    4.5 stars out of 6
    Everything was good except I didn’t get the cookies I ordered with it which is the second time this has happened so that was annoying but other than that it was good
  • 25/01/2019
    4 stars out of 6
    Didn't get the drink I ordered, everything else was fine
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