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Karizma Grill & Meze

Lebanese, Turkish, Halal

55 Epsom Road, Morden, SM4 5PR

Opening at 13:00

Where to find us

121 reviews of Karizma Grill & Meze

  • 13/09/2019
    Marta
    1 stars out of 6
    HORRIBLE!late, small portions, missing items and customer service 0. The worse 2 lamb sish ever (8 little pieces of meat) no salad no bread and ridiculous amount of chips for 26 pound . Never again !and btw you guys shouldn't hang up on customers when we like to place a complaint.

    Karizma Grill & Meze replied

    Hello Marta, I am one of the managers you spoke to directly about your order. Just to clarify, when we spoke we suggested to send the missing item (which was only the salad and bread). I explained to you that as soon as the driver returns we will send you the missing items out. You demanded a refund which I agreed to giving you. The conversation ended with an full understanding you would contact just eat for the refund to be proceeded, and we would authorise this. We always strive to resolve any customer issues and take complaints seriously while always ensuring the customer have a happy resolution to their issue. We cannot accept aggressive behaviour or rudeness to our staff members. We are professional at all times and gave you different options as to how to resolve your compliant at the time. I personally gave you a full refund while maintaining a polite and professional manner until the matter was resolved.

  • 13/09/2019
    Jessica
    5.5 stars out of 6
  • 13/09/2019
    Kirsten
    2 stars out of 6
    The food was bland, the ribs were underwhelming and some of the hot meze items were clearly old and dried out - we would estimate not even made today.
  • 06/09/2019
    Zeliha
    2.5 stars out of 6
    I have ordered from Karizma few times and it has been good. But tonight’s food was far from good, the chicken burgers was dry as cardboard, nuggets were cooked beyond its limit.
  • 06/09/2019
    Sakina
    6 stars out of 6
    I’ve ordered from Karizma a few times now with no disappointment. The food is of great quality and tastes amazing! Will be ordering again for sure!

Description

Don't fancy cooking tonight? Don't worry we work on you click we bring basis simply browse the menu of Karizma who will be happy to cook for you this evening and deliver to your door, so go on treat yourself you deserve it! Then after you have eaten, we would love to hear what you think of our food and service by leaving feedback on the JUST EAT Site.

Some of our dishes may contain traces of nuts. Please ask our staff for more information on allergen & dietary requirement options

Opening hours

Monday Closed
Tuesday 17:00 - 23:00
Wednesday 17:00 - 23:00
Thursday 17:00 - 23:00
Friday 17:00 - 23:00
Saturday 17:00 - 23:00
Sunday 17:00 - 23:00

Delivery areas

  • CR0 Croydon
  • CR4 Mitcham
  • KT17 Ewell
  • KT19 West Ewell
  • KT3 New Malden
  • KT4 Worcester Park
  • KT5 Surbiton
  • SM1 Sutton
  • SM2 Sutton
  • SM3 Sutton
  • SM4 Morden
  • SM5 Carshalton
  • SM6 Wallington
  • SM7 Banstead
  • SW17 Tooting Broadway
  • SW19 Wimbledon
  • SW20 Raynes Park

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Delivery available on orders of £10 and over (delivery fee £1)

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