We guarantee you’ll pay the same price for a delivery meal ordered on Just Eat as you would ordering from the restaurant direct*.

So, if your order from Just Eat is advertised by the restaurant for less somewhere else (such as in a takeaway menu or on their own website, for example) then we’ll send you double the difference in the form of a Just Eat voucher.

That’s our Price Promise to you.

Making a claim couldn’t be easier. Simply pop your Just Eat order number into the form below and upload any links or photos that show your order’s been advertised by the restaurant cheaper elsewhere. We’ll get in touch with you within two working days to sort everything out. It’s as easy as that!

* Excludes card payment, delivery and or any other fees, special offers, collection and dine in orders (if you place a collection order on Just Eat or order directly with the restaurant and collect your order from the restaurant or eat/dine in at the restaurant). Price Promise claims must be made within 14 days of the date of the relevant order.

Submit a Price Promise claim

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To help us process your claim, please upload any photo evidence to show your order advertised by the restaurant cheaper elsewhere.